Start with the task
Repeated questions. Documents that are hard to search. Similar material prepared by hand. These are practical places to start.
We define the users, information sources and permitted actions. The result can be a knowledge assistant, business search or a workflow that prepares structured output for a person to review.
Set clear limits
An assistant needs agreed sources, access rules and a route to human help. It needs to recognise when it cannot answer. Changing information needs a clear update process.
We assess normal requests, incomplete questions and difficult cases. Review steps and responsibilities are part of the design. We build the feature into the work people already do, with clear boundaries around what it can access and change.
Running the feature
Your quote identifies model usage, storage, hosting and connected services. Access permissions define which users see which information and what external providers receive.
How we price
Every project is quoted to its scope. Send us a WhatsApp message to start your project, and you'll get a fixed price before any work starts, with no surprises after.
For larger projects, a fixed-price scoping stage defines the first version before the build is quoted.
Proof: Pro Touch Beauty Academy
Problem: Support learners through online theory and practical training.
Solution: WebWork Software built AI-supported lesson delivery, quiz feedback and a tutor into the academy’s platform.
Benefit: Learners access material, feedback and support within the learning journey.
Read the Pro Touch case study. See custom software for the wider platform approach.
Questions before we start
Can I update the content myself?
The scope defines how your knowledge source is maintained, who can change it and how updates are reviewed.
What do I need to supply?
Examples of the task, source information and acceptable answers. Remove confidential or personal details from initial samples.
Include examples where the system should stop, ask for clarification or pass the task to a person.
What happens after handover?
Documented: how it works, how it runs and who to contact. Support after launch is agreed in your quote. AI features include agreed monitoring of usage and costs.
How is support priced?
Support is agreed in your quote. Provider usage and ongoing development are identified separately from the integration. Additional work is quoted before it starts.
What do I own and what can I access?
You own your domain and your content. Hosting, accounts and access are set out in your quote.
Can we begin with one part?
Yes. Start with one task and an agreed review process. Further features are scoped separately.